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Diagnosis and Troubleshooting

General Protection Faults happen when the same memory is allocated to more than one application.

Safe Mode is a diagnostic mode that only loads bare minimum for loading Windows 95.

The F8 key alows you to choose between normal, safe mode, safe mode with network support, step by step confirmation, command prompt, and previous version of MS-DOS when using Windows 95.

The F5 key allows you to boot directly into the Safe Mode of Windows 95.

The F5 key bipasses the AUTOEXEC.BAT file and the CONFIG.SYS file in both MS-DOS and Windows 95.

Pressing the F8 key in MS-Dos allows you to step through config.sys and autoexec.bat.

If COMMAND.COM is missing, you will recieve a "Bad or missing command interpreter" error message.

ERU.EXE and .REG files allows you to bring your Win 95 system back up from a boot failure.

When you click on an icon and you receive an application not found error, typically, it indicates that the software needs to be reinstalled.

CHKDSK is used to recover lost allocation units from the hard drive. CHKDSK/F will allow you to put the lost units into files that can be investigated later. SCANDISK searches the drive for disconnected file clusters and converts them into a form that can be checked and manipulated.

DEFRAG.EXE - Used to defragment the hard drive.

Make sure you Document any troubleshooting performed.

Hardware Topics: Basic PC Overview
Preventative Maintenance and Safety -|- Basic Troubleshooting -|- PC Architecture Basics -|- PC I/O and Busses
Processors -|- Memory -|- Drives -|- Monitors and Video -|- Modems -|- Printers -|- Portable Systems -|- Networking

Operating System Topics:
DOS basics -|- Windows 3.1 -|- OS Memory Management -|- Installation of DOS and Windows 3.x
Installation of Windows 9X -|- Diagnosis and Troubleshooting -|- Windows 95 Overview -|- Windows 95 Networking
Windows 95 vs Windows NT

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Please Read -DISCLAIMER: Technology changes very rapidly. The information presented here was believed to be accurate at the time it was gathered. No claim is made that this information is up to date, or that it represents the current technology used today.

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